Functional Application Manager - CRM
- Analytical thinking
- Initiative
- Collaborative
Create your own future
If a lot of variation in your work and being responsible for one of our "Core Banking" systems sounds appealing to you, then you've come to the right place. In this role, you will assist in maintaining and improving our CRM system. All of this within a close-knit team of functional administrators who prioritize customer friendliness.
That is what you will use your talents for as a Functional Administrator in the Matrix and Document Management team within the Core Banking Applications department at Van Lanschot Kempen. Your main responsibility will be managing processes within the application and supporting users in its usage.
You also have the following tasks:
- Identifying bottlenecks within application processes and improving them
- Coordinating and preparing system changes and acceptance testing
- Checking the integration with other systems
- Identifying and following up on malfunctions
Your talents
Analytical, structured, and proactive. That's how we can best describe you as a Functional Administrator. Talents that you use to guide our customers in a constantly changing world every day. By thinking out of the box and asking questions. And all will be well if you also have strong problem-solving skills and can effectively bridge the gap between Business and IT.
In addition:
- You completed at least a MBO-4 degree in ICT, with HBO-level education being a plus;
- You have experience in programming with SQL;
- You have demonstrable knowledge and experience in IT and information provision;
- Experience as a Functional Application Manager is a plus;
- You have a good command of the English and Dutch languages, both oral and written.
Move ahead at Van Lanschot Kempen
Investing in a more future-oriented, sustainable, and data-driven way with various clients. Both nationally and internationally. With over 300 years of experience, we make this ambition a reality at Van Lanschot Kempen. We do this with some 2,000 colleagues in various fields of expertise.
The Core Banking Applications department is responsible for the development, maintenance, and management of the "Core" applications within the banking section of Van Lanschot Kempen. Within the Matrix and Document Management team, we manage and maintain the CRM system, the Document Management system, and the Enterprise Information Management system where our files are managed.
An organisation's degree of innovation and agility also depends on the diversity of its workforce. Our differences make us stronger together. We promote an inclusive work environment where all colleagues feel at home. With us, you can be yourself. And we are proud of that.
Curious about stories from colleagues and how they experience working at Van Lanschot Kempen? Go to People & Projects and find out more!
Turning talent into value!
That's what we do! Because if you add value, then of course you can expect the same from us. A good work-life balance with our 'hybrid way of working' is a good example of that. In addition, as a Functional Application Manager, you get:
- a gross monthly salary between € 3500 and € 4200, commensurate with your knowledge and experience;
- a flexible budget of 19.47% of your gross salary (containing a 13th month, 8% holiday allowance & 7 extra legal leave days) You can utilize this by buying a bike, monthly gym membership, but also to save up for a sabbatical! It’s also possible to get the full budget paid out at any moment in the year;
- 1 month fully paid when you take a sabbatical of 3 months or longer;
- your commute to work is compensated, including green options of walking and biking to work;
- working from home allowance;
- a market competitive pension scheme. The exact contribution is based on your salary and age, generally, most people can expect around 20% contribution, which 4% is employee contribution;
- flexible working hours; you come to the office for team meetings or brainstorming sessions and work from home by mutual agreement;
- up to 2 months of working from abroad per year. You have the option to extend your holidays by working remotely, by mutual agreement.
Working on tomorrow's capital
Apply via the “apply” button. Feel free to Call/Text/App Eline Aanhane (Digital Recruiter) if you have any questions, +31 6 20 31 22 25.
